Hi All,
We are trying to build a new VMWare environment for evaluation, currently we have a ESXi 6.5u1 hypervisor where we are attempting to deploy VCSA 6.7. Stage 1 of the deployment completes successfully, the stage 2 wizard runs and is completed at which point the setup runs however, early on in the setup process we are having trouble.
We get this unrecoverable error message:
![error1.jpg]()
Behind the unrecoverable error message, it seems the process stops somewhere around this point.
![error2.jpg]()
I have downloaded the logs and attached what I believe to be the relevant components below:
firstbootStatus.json
{ "finalStatus": "failure", "stepsCompletedList": "visl-support-firstboot,vmafd-firstboot,vmidentity-firstboot,pod_firstboot,soluser_firstboot,vmon-firstboot,rhttpproxy_firstboot,analytics_firstboot", "stepsStarted": 8, "failedSteps": "analytics_firstboot", "totalSteps": 38, "stepsCompleted": 8, "runTime": [ { "visl-support-firstboot": "0:00:03" }, { "vmafd-firstboot": "0:00:53" }, { "vmidentity-firstboot": "0:00:43" }, { "pod_firstboot": "0:00:00" }, { "soluser_firstboot": "0:00:07" }, { "vmon-firstboot": "0:00:01" }, { "rhttpproxy_firstboot": "0:00:02" }, { "analytics_firstboot": "0:00:01" } ]
}
analytics_firstboot.py_6504_stderr.log
INFO:root:Register service with LS.
2018-05-10T14:59:56.955Z Failed to register Analytics Service with Component Manager: SoapException:
faultcode: ns0:FailedAuthentication
faultstring: Invalid credentials
faultxml: <?xml version='1.0' encoding='UTF-8'?><S:Envelope xmlns:S="http://schemas.xmlsoap.org/soap/envelope/"><S:Body><S:Fault xmlns:ns4="http://www.w3.org/2003/05/soap-envelope"><faultcode xmlns:ns0="http://docs.oasis-open.org/ws-sx/ws-trust/200512">ns0:FailedAuthentication</faultcode><faultstring>Invalid credentials</faultstring></S:Fault></S:Body></S:Envelope>
2018-05-10T14:59:56.969Z Traceback (most recent call last): File "/usr/lib/vmware-analytics/firstboot/analytics_firstboot.py", line 161, in register_with_cm cloudvm_sso_cm_register(keystore, cisreg_spec, key_alias, dyn_vars, isPatch=is_patch) File "/usr/lib/vmware-cm/bin/cloudvmcisreg.py", line 700, in cloudvm_sso_cm_register serviceId = do_lsauthz_operation(cisreg_opts_dict) File "/usr/lib/vmware/site-packages/cis/cisreglib.py", line 1044, in do_lsauthz_operation ls_obj.register_service(svc_id, svc_create_spec) File "/usr/lib/vmware/site-packages/cis/cisreglib.py", line 340, in add_securityctx_to_requests with self._sso_client.securityctx_modifier(self._stub): File "/usr/lib/python3.5/contextlib.py", line 59, in __enter__ return next(self.gen) File "/usr/lib/vmware/site-packages/cis/cisreglib.py", line 240, in securityctx_modifier self._update_saml_token() File "/usr/lib/vmware/site-packages/cis/cisreglib.py", line 223, in _update_saml_token self._uname, self._passwd, token_duration=120) File "/usr/lib/vmware/site-packages/pyVim/sso.py", line 317, in get_bearer_saml_assertion ssl_context) File "/usr/lib/vmware/site-packages/pyVim/sso.py", line 256, in perform_request raise SoapException(fault, *parsed_fault)
pyVim.sso.SoapException: SoapException:
faultcode: ns0:FailedAuthentication
faultstring: Invalid credentials
faultxml: <?xml version='1.0' encoding='UTF-8'?><S:Envelope xmlns:S="http://schemas.xmlsoap.org/soap/envelope/"><S:Body><S:Fault xmlns:ns4="http://www.w3.org/2003/05/soap-envelope"><faultcode xmlns:ns0="http://docs.oasis-open.org/ws-sx/ws-trust/200512">ns0:FailedAuthentication</faultcode><faultstring>Invalid credentials</faultstring></S:Fault></S:Body></S:Envelope>
2018-05-10T14:59:56.970Z Exception: Traceback (most recent call last): File "/usr/lib/vmware-analytics/firstboot/analytics_firstboot.py", line 161, in register_with_cm cloudvm_sso_cm_register(keystore, cisreg_spec, key_alias, dyn_vars, isPatch=is_patch) File "/usr/lib/vmware-cm/bin/cloudvmcisreg.py", line 700, in cloudvm_sso_cm_register serviceId = do_lsauthz_operation(cisreg_opts_dict) File "/usr/lib/vmware/site-packages/cis/cisreglib.py", line 1044, in do_lsauthz_operation ls_obj.register_service(svc_id, svc_create_spec) File "/usr/lib/vmware/site-packages/cis/cisreglib.py", line 340, in add_securityctx_to_requests with self._sso_client.securityctx_modifier(self._stub): File "/usr/lib/python3.5/contextlib.py", line 59, in __enter__ return next(self.gen) File "/usr/lib/vmware/site-packages/cis/cisreglib.py", line 240, in securityctx_modifier self._update_saml_token() File "/usr/lib/vmware/site-packages/cis/cisreglib.py", line 223, in _update_saml_token self._uname, self._passwd, token_duration=120) File "/usr/lib/vmware/site-packages/pyVim/sso.py", line 317, in get_bearer_saml_assertion ssl_context) File "/usr/lib/vmware/site-packages/pyVim/sso.py", line 256, in perform_request raise SoapException(fault, *parsed_fault)
pyVim.sso.SoapException: SoapException:
faultcode: ns0:FailedAuthentication
faultstring: Invalid credentials
faultxml: <?xml version='1.0' encoding='UTF-8'?><S:Envelope xmlns:S="http://schemas.xmlsoap.org/soap/envelope/"><S:Body><S:Fault xmlns:ns4="http://www.w3.org/2003/05/soap-envelope"><faultcode xmlns:ns0="http://docs.oasis-open.org/ws-sx/ws-trust/200512">ns0:FailedAuthentication</faultcode><faultstring>Invalid credentials</faultstring></S:Fault></S:Body></S:Envelope>
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/lib/vmware-analytics/firstboot/analytics_firstboot.py", line 260, in main fb.register_with_cm(analytics_int_http, is_patch) File "/usr/lib/vmware-analytics/firstboot/analytics_firstboot.py", line 172, in register_with_cm problem_id='install.analytics.cmregistration.failed')
cis.baseCISException.BaseInstallException: { "resolution": { "localized": "Please search for these symptoms in the VMware Knowledge Base for any known issues and possible resolutions. If none can be found, collect a support bundle and open a support request.", "id": "install.analytics.cmregistration.failed.res", "translatable": "Please search for these symptoms in the VMware Knowledge Base for any known issues and possible resolutions. If none can be found, collect a support bundle and open a support request." }, "componentKey": "analytics", "problemId": "install.analytics.cmregistration.failed", "detail": [ { "localized": "Analytics Service registration with Component Manager failed.", "id": "install.analytics.cmregistration.failed", "translatable": "Analytics Service registration with Component Manager failed." } ]
}
2018-05-10T14:59:56.970Z VMware Analytics Service firstboot failed
Any help or suggestions are greatly appreciated!
Cheers,