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Console crashes in vSphere Client

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Hi All,

 

Before we begin I have an open VMware support case for this issue (and have provided verbose logs from the client) , but no luck resolving so far. Thought I'd post here and see if anyone else has experienced this issue.

 

I have run into an interesting problem with a terminal server (Windows 2008 R2) running vSphere Client 5.1.0 - Build 1064113 connecting to multiple vCenter servers (all 5.0 or higher)

 

After logging in and selecting a VM and selecting the Console tab we receive an error advising "VMWare player has stopped working" with the error below.

 

We have the same version of the vSphere Client running on other terminal servers without issue connecting to the same vCenter servers with the same users.

 

Attempted an uninstall and reinstall with no luck. Anyone seen this before or have any other ideas on resolving?

 

Problem signature:

  Problem Event Name: BEX

  Application Name: vmware-vmrc.exe

  Application Version: 8.0.0.25684

  Application Timestamp: 51492c12

  Fault Module Name: libcurl.dll

  Fault Module Version: 0.0.0.0

  Fault Module Timestamp: 4abd1a53

  Exception Offset: 00034fc7

  Exception Code: c0000409

  Exception Data: 00000000

  OS Version: 6.1.7601.2.1.0.16.7

  Locale ID: 3081

  Additional Information 1: 7567

  Additional Information 2: 75676c2955a4f8264b1d0f239c72dd6e

  Additional Information 3: ba67

  Additional Information 4: ba6701246b2d5dd66af2b3996d45d78e

 

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