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This virtual machine reset by vSphere HA.

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Hi,

 

I have a VMware 5.0 environment in which HA is enabled with Low...

I have Exchange server VM which reset automatically, when I check the vm logs it says:

 

[This virtual machine reset by vSphere HA. Reason vmware tools heartbeatfailure, A screenshot is saved at storage]..

when I checked the image it was completely Black !!!....

 

the machine still perform the HA reset sometimes twice a day giving the same Warning....

in the details there's another note asking for CPU update which I see it has nothing to do with the main issue of HA resetting the Exchange VM...

However, I have attached images for the two warnings ..

 

Kindly, help me out & thanks in advance ....


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