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SSO installation failing with "posting error message 20003"

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Hi All,

 

I am trying to upgrade my VC from 4.1 to 5.1. So to start with I am installing the SSO and getting the error below.

 

looked around for the existing Kbs

No JAVA installed on my server.

No path mention for jre

deleted the existing java folder before retrying but no luck.

 

Any help would be appriciated.

 

Thanks Ved

 

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 Setting property SsoMasterPasswordOk =

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 Failed to set property: 6

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 Found "F:\Program Files (x86)\VMware\sso\SSOServer\utils\rsautil.cmd"

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 Performing Configuring Castle for Basic node operation

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 GetFamilyAddress::Address: VCenterSvr.SOUTH.legato.com

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 GetAddressInformation

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 GetAddressInformation::done Res: 0

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 GetFamilyAddress::done AddressFamily: 23

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 Add --prefer-ipv6 flag in the command to install on ipv6 environment

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 COMMAND USED:  -S configure-riat --verbose -a install --use-bio-sockets -m ***** --home "F:\Program Files (x86)\VMware\sso\SSOServer" --tomcat-home "F:\Program Files (x86)\VMware\sso\SSOServer" --database-host VCenterSvr --database-type Mssql --database-port 1433 --database-instance VCSSO --local-is-domain VCENTERSVR --hostname VCenterSvr.SOUTH.legato.com --skip-is-discovery --server-auth-ssl-port 7444 --mutual-auth-ssl-port ***** -S --rsa-user ssoadmin --rsa-user-password ***** --rsa-dba ssoadmin --rsa-dba-password ***** --prefer-ipv6

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 GetPath::File: F:\Program Files (x86)\VMware\sso\SSOServer\utils\rsautil.cmd

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 GetPath::done Res: F:\Program Files (x86)\VMware\sso\SSOServer\utils

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 ShellExecuteA

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 ShellExecuteA::File: F:\Program Files (x86)\VMware\sso\SSOServer\utils\rsautil.cmd Len: 61

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 ShellExecuteA::Params Len: 544

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 ShellExecuteA::ShellExecuteEx Res: 1

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 ShellExecuteA::Process: 688

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 ShellExecuteA::done Res: 0

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 ShellExecuteWait::Execute Res: 0

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 ShellExecuteWait::WAIT_OBJECT_0

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 ShellExecuteWait::GetExitCodeProcess Process: 688 ExitCode: 255 Res: 1

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 ShellExecuteWait::done (wait) Res: 255

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 RunSSOCommand:: error code returned is 255 while launching F:\Program Files (x86)\VMware\sso\SSOServer\utils\rsautil.cmd

VMware Single Sign On-build-1123962: 08/09/13 10:43:40 Posting error message 20003

VMware Single Sign On-build-1123962: 08/09/13 10:44:09 MsiProcessMessage returned: 1

VMware Single Sign On-build-1123962: 08/09/13 10:44:09 VMExecuteSSOCommand::done Res: 1603

VMware Single Sign On-build-1123962: 08/09/13 10:44:09 End Logging

VMware Single Sign On-build-1123962: 08/09/13 10:44:10 Begin Logging


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