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Deploying VM's from template using customisation

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Hi,

 

I am trying to deploy an XP SP3 VM from a template using guest customization but at approx 95% through the process, i receive a popup message saying 'guest customization failed'.

When I deploy a VM from the same template WITHOUT using guest customization, I don't have any issues.

 

I have checked the vpxd log file, and the only error which seems to stick out is this:

[04368 error 'Default' opID=C4CF1FC5-000000A7-b2-ea] [VmCustomizer] Error occured while creating deploy package. Msg: C:\Program Files\VMware\Infrastructure\VirtualCenter Server\imgcust\bootrun.exe

 

I have not come across BOOTRUN.EXE before, and struggling to find any info here. The only thing i have found is this article: http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1002571

I have followed the suggestion but still receiving the error. Can anyone help please?


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