Hi All,
Wondering if anyone else has experienced this issue in vCenter 6.0:
I after upgrading vCenter from 5.5, Update Manager only works for a few days. I cannot completely validate if it stops after a few days or if it does not start after a reboot (events have been too close to tell). I have ensured Update Manager service is running as a domain account with appropriate permissions. Uninstalling/reinstalling fixes things for a brief time. I had some cycles to investigate and noticed the following error from the logs:
[2015-06-07 17:33:34:914 '' 20056 ALERT] [logUtil, 265] Product = VMware Update Manager, Version = 6.0.0, Build = 2503190
[2015-06-07 17:33:34:915 'VcIntegrity' 20056 DEBUG] [vcIntegrity, 1111] Getting managed process information from configuration
[2015-06-07 17:33:34:918 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 4. Error: 5. Ignoring the process
[2015-06-07 17:33:34:918 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 256. Error: 5. Ignoring the process
[2015-06-07 17:33:34:918 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 364. Error: 5. Ignoring the process
[2015-06-07 17:33:34:918 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 424. Error: 5. Ignoring the process
[2015-06-07 17:33:34:918 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 432. Error: 5. Ignoring the process
[2015-06-07 17:33:34:918 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 460. Error: 5. Ignoring the process
[2015-06-07 17:33:34:918 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 516. Error: 5. Ignoring the process
[2015-06-07 17:33:34:918 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 524. Error: 5. Ignoring the process
[2015-06-07 17:33:34:918 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 592. Error: 5. Ignoring the process
[2015-06-07 17:33:34:918 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 636. Error: 5. Ignoring the process
[2015-06-07 17:33:34:918 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 712. Error: 5. Ignoring the process
[2015-06-07 17:33:34:918 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 724. Error: 5. Ignoring the process
[2015-06-07 17:33:34:919 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 736. Error: 5. Ignoring the process
[2015-06-07 17:33:34:919 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 852. Error: 5. Ignoring the process
[2015-06-07 17:33:34:919 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 880. Error: 5. Ignoring the process
[2015-06-07 17:33:34:919 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 896. Error: 5. Ignoring the process
[2015-06-07 17:33:34:919 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 916. Error: 5. Ignoring the process
[2015-06-07 17:33:34:919 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 984. Error: 5. Ignoring the process
[2015-06-07 17:33:34:919 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 556. Error: 5. Ignoring the process
[2015-06-07 17:33:34:919 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 1108. Error: 5. Ignoring the process
[2015-06-07 17:33:34:919 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 1180. Error: 5. Ignoring the process
[2015-06-07 17:33:34:919 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 1196. Error: 5. Ignoring the process
[2015-06-07 17:33:34:919 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 1328. Error: 5. Ignoring the process
[2015-06-07 17:33:34:919 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 1552. Error: 5. Ignoring the process
[2015-06-07 17:33:34:919 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 1604. Error: 5. Ignoring the process
[2015-06-07 17:33:34:919 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 1744. Error: 5. Ignoring the process
[2015-06-07 17:33:34:919 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 1796. Error: 5. Ignoring the process
[2015-06-07 17:33:34:919 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 2004. Error: 5. Ignoring the process
[2015-06-07 17:33:34:919 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 1300. Error: 5. Ignoring the process
[2015-06-07 17:33:34:919 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 2284. Error: 5. Ignoring the process
[2015-06-07 17:33:34:920 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 2304. Error: 5. Ignoring the process
[2015-06-07 17:33:34:920 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 2384. Error: 5. Ignoring the process
[2015-06-07 17:33:34:920 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 2628. Error: 5. Ignoring the process
[2015-06-07 17:33:34:920 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 2720. Error: 5. Ignoring the process
[2015-06-07 17:33:34:920 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 2740. Error: 5. Ignoring the process
[2015-06-07 17:33:34:920 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 2876. Error: 5. Ignoring the process
[2015-06-07 17:33:34:920 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 2892. Error: 5. Ignoring the process
[2015-06-07 17:33:34:920 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 2924. Error: 5. Ignoring the process
[2015-06-07 17:33:34:920 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 2364. Error: 5. Ignoring the process
[2015-06-07 17:33:34:920 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 2252. Error: 5. Ignoring the process
[2015-06-07 17:33:34:920 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 3148. Error: 5. Ignoring the process
[2015-06-07 17:33:34:920 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 3604. Error: 5. Ignoring the process
[2015-06-07 17:33:34:920 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 3980. Error: 5. Ignoring the process
[2015-06-07 17:33:34:920 'ProcessMonitor' 20056 WARN] [processMonitor, 136] Failed to get the module name for process 4016. Error: 299. Ignoring the process
[2015-06-07 17:33:34:920 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 3492. Error: 5. Ignoring the process
[2015-06-07 17:33:34:920 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 3324. Error: 5. Ignoring the process
[2015-06-07 17:33:34:920 'ProcessMonitor' 20056 WARN] [processMonitor, 136] Failed to get the module name for process 4032. Error: 299. Ignoring the process
[2015-06-07 17:33:34:921 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 800. Error: 5. Ignoring the process
[2015-06-07 17:33:34:921 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 3780. Error: 5. Ignoring the process
[2015-06-07 17:33:34:921 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 1188. Error: 5. Ignoring the process
[2015-06-07 17:33:34:921 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 1312. Error: 5. Ignoring the process
[2015-06-07 17:33:34:921 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 3528. Error: 5. Ignoring the process
[2015-06-07 17:33:34:921 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 3724. Error: 5. Ignoring the process
[2015-06-07 17:33:34:921 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 4116. Error: 5. Ignoring the process
[2015-06-07 17:33:34:921 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 4244. Error: 5. Ignoring the process
[2015-06-07 17:33:34:921 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 5976. Error: 5. Ignoring the process
[2015-06-07 17:33:34:921 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 768. Error: 5. Ignoring the process
[2015-06-07 17:33:34:921 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 5200. Error: 5. Ignoring the process
[2015-06-07 17:33:34:921 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 3332. Error: 5. Ignoring the process
[2015-06-07 17:33:34:921 'ProcessMonitor' 20056 WARN] [processMonitor, 136] Failed to get the module name for process 5660. Error: 299. Ignoring the process
[2015-06-07 17:33:34:921 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 4024. Error: 5. Ignoring the process
[2015-06-07 17:33:34:921 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 4936. Error: 5. Ignoring the process
[2015-06-07 17:33:34:921 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 3260. Error: 5. Ignoring the process
[2015-06-07 17:33:34:921 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 3504. Error: 5. Ignoring the process
[2015-06-07 17:33:34:922 'ProcessMonitor' 20056 WARN] [processMonitor, 136] Failed to get the module name for process 5296. Error: 299. Ignoring the process
[2015-06-07 17:33:34:922 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 5056. Error: 5. Ignoring the process
[2015-06-07 17:33:34:922 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 4564. Error: 5. Ignoring the process
[2015-06-07 17:33:34:922 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 3912. Error: 5. Ignoring the process
[2015-06-07 17:33:34:922 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 6072. Error: 5. Ignoring the process
[2015-06-07 17:33:34:922 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 2228. Error: 5. Ignoring the process
[2015-06-07 17:33:34:922 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 6064. Error: 5. Ignoring the process
[2015-06-07 17:33:34:922 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 6240. Error: 5. Ignoring the process
[2015-06-07 17:33:34:922 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 6256. Error: 5. Ignoring the process
[2015-06-07 17:33:34:922 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 6340. Error: 5. Ignoring the process
[2015-06-07 17:33:34:922 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 6408. Error: 5. Ignoring the process
[2015-06-07 17:33:34:922 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 7036. Error: 5. Ignoring the process
[2015-06-07 17:33:34:922 'ProcessMonitor' 20056 WARN] [processMonitor, 136] Failed to get the module name for process 7064. Error: 299. Ignoring the process
[2015-06-07 17:33:34:922 'ProcessMonitor' 20056 WARN] [processMonitor, 136] Failed to get the module name for process 5996. Error: 299. Ignoring the process
[2015-06-07 17:33:34:922 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 7132. Error: 5. Ignoring the process
[2015-06-07 17:33:34:922 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 7252. Error: 5. Ignoring the process
[2015-06-07 17:33:34:922 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 7424. Error: 5. Ignoring the process
[2015-06-07 17:33:34:922 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 7644. Error: 5. Ignoring the process
[2015-06-07 17:33:34:923 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 7704. Error: 5. Ignoring the process
[2015-06-07 17:33:34:923 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 8144. Error: 5. Ignoring the process
[2015-06-07 17:33:34:923 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 5912. Error: 5. Ignoring the process
[2015-06-07 17:33:34:923 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 9208. Error: 5. Ignoring the process
[2015-06-07 17:33:34:923 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 10220. Error: 5. Ignoring the process
[2015-06-07 17:33:34:923 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 7500. Error: 5. Ignoring the process
[2015-06-07 17:33:34:923 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 7528. Error: 5. Ignoring the process
[2015-06-07 17:33:34:923 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 11912. Error: 5. Ignoring the process
[2015-06-07 17:33:34:923 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 18152. Error: 5. Ignoring the process
[2015-06-07 17:33:34:923 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 19852. Error: 5. Ignoring the process
[2015-06-07 17:33:34:923 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 17456. Error: 5. Ignoring the process
[2015-06-07 17:33:34:923 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 13672. Error: 5. Ignoring the process
[2015-06-07 17:33:34:923 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 18844. Error: 5. Ignoring the process
[2015-06-07 17:33:34:923 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 17524. Error: 5. Ignoring the process
[2015-06-07 17:33:34:923 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 18328. Error: 5. Ignoring the process
[2015-06-07 17:33:34:924 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 18900. Error: 5. Ignoring the process
[2015-06-07 17:33:34:924 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 17876. Error: 5. Ignoring the process
[2015-06-07 17:33:34:924 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 13852. Error: 5. Ignoring the process
[2015-06-07 17:33:34:924 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 17228. Error: 5. Ignoring the process
[2015-06-07 17:33:34:924 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 15268. Error: 5. Ignoring the process
[2015-06-07 17:33:34:924 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 16464. Error: 5. Ignoring the process
[2015-06-07 17:33:34:924 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 18464. Error: 5. Ignoring the process
[2015-06-07 17:33:34:924 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 16720. Error: 5. Ignoring the process
[2015-06-07 17:33:34:924 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 20528. Error: 5. Ignoring the process
[2015-06-07 17:33:34:924 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 20552. Error: 5. Ignoring the process
[2015-06-07 17:33:34:924 'ProcessMonitor' 20056 WARN] [processMonitor, 127] Failed to open handle for process 20936. Error: 5. Ignoring the process
[2015-06-07 17:33:34:924 'ProcessMonitor' 20056 WARN] [processMonitor, 136] Failed to get the module name for process 20948. Error: 299. Ignoring the process
[2015-06-07 17:33:34:924 'ProcessMonitor' 20056 INFO] [processMonitor, 472] Starting managed process java.exe
[2015-06-07 17:33:34:924 'ManagedJetty' 20056 INFO] [managedJetty, 313] ManagedJetty Start=
[2015-06-07 17:33:35:058 'ManagedJetty' 20056 ERROR] [managedJetty, 194] Failed to get obfuscated password
[2015-06-07 17:33:35:059 'VcIntegrity' 20056 ERROR] [vcIntegrity, 480] Error starting Process monitor: Failed to get obfuscated password
The managedJetty start='s being blank seems lie a concern. I found one VMware KB regarding the "Failed to get obfuscated password", but it was not applicable. Any ideas? Anyone else experiencing this issue?