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ERROR: Unable to connect to the MKS: the operation is not allowed in the current state.

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I am getting the error below when trying to connect to a windows XP VM i built running on one of our hosts.  I could connect to the VM after i built it and ran windows updates on it and then 2 weeks went by and i tried to connect to it and now i am getting this error.

I am able to connect to the VM using remote desktop but that is it.  I can restart the OS and uninstall and re install VM Tools.  But i am unable to connect to it from the vsphere client.  i was thinking of shutting down the VM from remote desktop but then if i do that i am unsure how to power it back up.  i checked and made sure i could ping from my vcenter server to the VM and back by FQDN and i can. Any tips or ideas how to resolve this?

 

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