Reset an Expired vCenter Single Sign On Administrator Password on Windows.

Hello ,

I'm in a middle of Vcenter Support Assistance Appliance installation and configuration, and one of the needed entries to configure the appliance is the admin logon for SSO, I found that the admin account is expired. please check attached. (SSO-error01.jpg)

I thought it is never expire but unfortunately it expires after one year without notification.!!!!.

So I found this nice article that tells me what to do.

http://pubs.vmware.com/vsphere-51/index.jsp?topic=%2Fcom.vmware.vsphere.security.doc%2FGUID-06FF691C-16EC-4AEF-BCE8-2438B51DE693.html

the first part asks me to use the web interface with Administrator privilege (which I font have), so I went through the second option by using cmd.

but when I run the command I receive the below error:

ssopass admin

Error: JAVA_HOME environment variable is not set.

please check attached. (SSO-error02.jpg)

Please advice.

BR

Ahmed Salah