Unable to convert a Red Hat Entreprise 5.8

Hi all,

I'm trying to convert a virtual Red Hat Entreprise 5.8 from a Xenserver to a vCenter Server 5 Essentials but I have an error.

I use a vCenter Converter Standalone version 5.52.

I have an error at the beginning of the conversion when I try to get the source details.

Regarding the error message, it seems I have a permission problem

Here is what i can read in the log file

2014-08-28T12:27:55.064+02:00 [02620 info 'ConverterSession'] Converter::Client::Gui::Common::DiagnosticDataProvider::SetLastKnownSource - Setting last known source:

--> (converter.ComputerSpec) {

-->    dynamicType = <unset>,

-->    location = (converter.ComputerSpec.LiveComputerLocation) {

-->       dynamicType = <unset>,

-->       hostname = "rbiisscmcd002",

-->       port = <unset>,

-->       username = "root",

-->       password = (not shown),

-->       osType = "linuxOs",

-->       verifyPeer = <unset>,

-->       sslThumbprint = "f8:7d:30:4f:ef:07:c0:a7:52:2c:eb:ee:53:bd:55:ee",

-->    },

--> }

2014-08-28T12:27:55.898+02:00 [02284 error 'wizardController'] Cannot query source HW info: converter.fault.SysinfoQueryWithSudoLinuxFault

2014-08-28T12:27:55.898+02:00 [02284 verbose 'Locale'] Default resource used for 'SysinfoQueryWithSudoLinuxFault.summary' expected in module 'fault'

I followed the KB 1009153 VMware KB: When performing a Linux conversion you receive the error: Unable to query live Linux source machine

I checked all steps and everything seems OK

Does someone can help me ?

Many thanks