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Unable to install vCenter Single Sign On - Help please!

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Hi all:

 

I have just spent some 6 hours trying to install vCenter Single Sign On as part of a vCenter installation with no luck. Installation starts fine, then stays for a while showing a message saying that it is trying to configure SSO services, then ends up saying it failed.

 

The log file that is opened after hitting the Finish button says

MSI (s) (98:2C) [13:42:37:786]: Hello, I'm your 64bit Elevated custom action server.

Action 13:42:37: PostInstallScripts. Configuring SSO Components...

PostInstallScripts: PostInstallScripts

PostInstallScripts: PostInstallScripts

PostInstallScripts: PostInstallScripts

CustomAction BootstrapAll returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

Action ended 13:54:59: InstallFinalize. Return value 3.

MSI (s) (98:D4) [13:54:59:583]: User policy value 'DisableRollback' is 0

MSI (s) (98:D4) [13:54:59:583]: Machine policy value 'DisableRollback' is 0

MSI (s) (98:D4) [13:54:59:583]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=1153723726,LangId=0,Platform=589824,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)

MSI (s) (98:D4) [13:54:59:583]: Executing op: DialogInfo(Type=0,Argument=0)

MSI (s) (98:D4) [13:54:59:583]: Executing op: DialogInfo(Type=1,Argument=vCenter Single Sign-On)

MSI (s) (98:D4) [13:54:59:583]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])

Action 13:54:59: Rollback. Rolling back action:

Rollback: BootstrapAll

MSI (s) (98:D4) [13:54:59:598]: Executing op: ActionStart(Name=BootstrapAll,,)

MSI (s) (98:D4) [13:54:59:598]: Executing op: ProductInfo(ProductKey={1FC33451-8664-4075-9C51-BE0192686C53},ProductName=vCenter Single Sign-On,PackageName=VMware-SSO-Server.msi,Language=0,Version=84213760,Assignment=1,ObsoleteArg=0,ProductIcon=add_remove_programs_icon,PackageMediaPath=\Single Sign-On\,PackageCode={4A38D07F-E642-4123-A607-2D30A4C39008},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=3)

Rollback: RollbackAll

MSI (s) (98:D4) [13:54:59:598]: Executing op: ActionStart(Name=RollbackAll,,)

MSI (s) (98:D4) [13:54:59:598]: Executing op: CustomActionRollback(Action=RollbackAll,ActionType=11521,Source=BinaryData,Target=**********,CustomActionData=**********)

MSI (s) (98:CC) [13:54:59:598]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI2B3.tmp, Entrypoint: VmSetupRollback

Rollback: Rolling back VMware Python...

After that it rollsback everything.I read some stuff about this 1603 error and tried the fixes, which involved cleaning CIS directories on VMware install dir as well as %TEMP% files, but no luck.

 

Checking the vminst.log file in %TEMP% I find this errors:

 

Installing VMware STS...

Failed to install VMware STS.

java.lang.IllegalArgumentException: 'Server Hash' value should not be empty

Sleeping for [30] seconds

Installing VMware STS...

Failed to install VMware STS.

java.lang.IllegalArgumentException: 'Server Hash' value should not be empty

Sleeping for [30] seconds

Installing VMware STS...

Failed to install VMware STS.

java.lang.IllegalArgumentException: 'Server Hash' value should not be empty

Sleeping for [30] seconds

Installing VMware STS...

Failed to install VMware STS.

java.lang.IllegalArgumentException: 'Server Hash' value should not be empty

Sleeping for [30] seconds

Installing VMware STS...

Failed to install VMware STS.

java.lang.IllegalArgumentException: 'Server Hash' value should not be empty

Sleeping for [30] seconds

Installing VMware STS...

Failed to install VMware STS.

java.lang.IllegalArgumentException: 'Server Hash' value should not be empty

Sleeping for [30] seconds

Installing VMware STS...

Failed to install VMware STS.

java.lang.IllegalArgumentException: 'Server Hash' value should not be empty

Sleeping for [30] seconds

Installing VMware STS...

Failed to install VMware STS.

java.lang.IllegalArgumentException: 'Server Hash' value should not be empty

Sleeping for [30] seconds

Installing VMware STS...

Failed to install VMware STS.

java.lang.IllegalArgumentException: 'Server Hash' value should not be empty

Sleeping for [30] seconds

Installing VMware STS...

Failed to install VMware STS.

java.lang.IllegalArgumentException: 'Server Hash' value should not be empty

VMware Identity Service bootstrap failed.

Failed to configure identity manager

VMware Single Sign-On-build-1746250: 06/04/14 13:54:59 Leaving VmSetupRunIDMFirstBoot

VMware Single Sign-On-build-1746250: 06/04/14 13:54:59 --- CustomAction execution: VmSetupRollback

VMware Single Sign-On-build-1746250: 06/04/14 13:54:59 --- CustomAction execution: VmSetupDoUninstallCleanup

 

Google shows nothing on the "Failed to install VMware STS" error. I am all out of ideas, any help is greatly appreciated.

 

 

E.


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