Hello All,
This Question am going to ask might be a little basic as am not an expert in VMware Vcenter/Vsphere Support Person. So the question is, what are the tasks that are frequently been faced or done by the support team. May be i can frame the other way round , if given an opportunity what part of your work you would like to automate ? This is to have an real time example in my workflow PPT. It would be really good if it is bit lengthy workflow. Please don't add about restart/shurtdown Vm's 
thanks for your time in reading and responding.