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vmware view client display higher resolution than local

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Hi

 

We have one laptop that is connecting to a vm via vm view client. I believe it's using PCOIP. ESXi 5. vMware view 5.1.1 build-799444. This VM display a resolution as 2400 so make everything tiny. The local display setting is 1920. Tried to reboot both VM and local laptop and it temporarily fixed it. but it revert to 2400 again in next morning. it's using 2 monitors so there is no resolution setting when connecting (only Multi Monitors).

 

Where should I start troubleshooting this? any hint will be appreciated.

 

Cliff


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