Hi All,
Inside our vCenter 5.1 we have a RHEL6 virtual machine and under it's Summary tab the status of VMware Tools is: Not running (Current) however I can confirm that no one has ever Initiated VMware Tools Installer (I've checked the Tasks against this virtual machine) and I've also looked on the virtual machine to see if there's any old vmware tools folders and files which there are none.
After running a query on the dbo.VPX_VM table within vCenter Database for this particular virtual machine I get the following results (not all columns and values are displayed):
- TOOLS_VERSION_STATUS = guestToolsCurrent
- TOOLS_RUNNING_STATUS = guestToolsNotRunning
- IP_ADDRESS = Null
- DNS_NAME = Null
Now I can confirm that the virtual machine was renamed early on and there was an issue at some stage where we were prompted for a Answer Virtual Machine question were we also had a 'MKS REMOTE failed to complete async' error however I'm unsure at this stage on what I should try next to get vCentre to correctly display the true status of vmware tools on this virtual machine which should be VMware Tools = Not Installed (Not Running).
Any assistance would be appreciated.
Cheers