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vCenter Heartbeat plugin installed, registered, in plugin manager, but not showing in vSphere Client : no icon, no tab

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Hi folks

 

Facing the following issue :

 

vCenter heartbeat 6.6 install on vSphere vCenter 5.1 U1c

vCenter web client shows the VCHB plug in, and switchover can be managed with no problem

VCHB Client tools installed on a desktop, and switchover can be managed with no problem

 

in the vCenter plugin manager, VCHB plugin is present

in http;//localhost/mob, VCHB plugin is present

 

BUT it is not showing as an icon nor a tab in the vSphere client

 

We tried to uninstall/reinstall the pluging through the VCHB Client tools,

tried also to manually re-register the plugin using procedure in KB 2034869, but no luck.

plugin icon and tab still not showing.

 

note : it's a physical / physical configuration on Windows server 2008 R2 (Latest MSFT Patches)

Latest vCenter version / Latest VCHB version

 

any additional advices ?

 

Thanks


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